Careers

Come join the LifeLine team! LifeLine is actively on its way to making its ultimate goal a reality: transforming metro Atlanta into a no-kill community that prioritizes saving the lives of animals and keeping people and pets together.

We are looking for passionate individuals to join our team and make a difference every day! Are you IN?

group of LifeLine staff members in the front lobby of the shelter

Location: LifeLine Community Animal Center. Atlanta, GA

Reports to: Animal Care Manager

Pay: Starting at $12/hour

Responsible for cleaning cages and kennels, feeding animals, processing animals during intake, assisting people looking for their lost pets, and assisting customers who are interested in adopting a pet. Other duties may include washing dishes, doing laundry, unloading dog food, assisting with euthanasia, and other tasks as assigned.

Desired Skills:

  • Previous animal related employment experience required. Examples of previous experience include employment at an animal shelter, veterinary clinic, doggy daycare or other animal related business where you had hands-on experience with animals.
  • Ability to stand for extended periods of time (8 hours a day) and to bend and reach to perform assigned work activities. Ability to lift and carry 50 lbs without assistance.
  • Ability to interact with impounded dogs, cats, and other animals including vicious, stray, sick or injured animals. Ability to determine which animals are aggressive.
  • Ability to handle seeing and dealing with animals that have been abused, neglected, or treated cruelly.
  • Ability to learn/perform a variety of animal care related work activities.


Qualifications/Educational Background:

  • High school diploma or GED required.
  • Must be available to work early mornings and on weekends.
  • Must pass background check and drug screening.
  • Must have reliable transportation.

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.

Location: LifeLine Community Animal Center. Atlanta, GA / Remote

Reports to: Directly to Director of Volunteer Services & Events; indirectly to Chief Marketing Officer

Pay: Starting at $15/hour

LifeLine’s events are the organization’s public-facing opportunities to engage with new audiences (potential donors/adopters, community members, volunteers, and fosters) within our communities and shelters. Our organization takes part in more than 300 events annually, which include virtual events, in-shelter volunteer groups, in-shelter adoption/marketing events, and a variety of offsite adoption and awareness events. Our events team is comprised of LifeLine’s marketing team and the volunteer services team.

The Events Coordinator will oversee all of the planning and implementation of LifeLine events, as well as the post-event follow-up and reporting. This role works in collaboration with the marketing team, foster staff members and Volunteer & Events Coordinators at all LifeLine facilities. Goals include creating awareness, maximizing LifeLine’s presence virtually and at offsite events, fostering relationships with current and prospective supporters/partners, evaluating new events based on LifeLine’s events rubric, and leading off-site and virtual events. This position will be the main initial point of contact for all event inquiries our organization receives (excluding volunteer groups).

Essential Duties and Responsibilities:

  • Schedule: Full time, Tuesday – Saturday, plus flexibility for Sundays; 40 hours/week
  • Ensures LifeLine meets event partnership expectations. 
  • Ensures all events are fully staffed by recruiting volunteers, foster parents, adoptable pets and staff where applicable, and understands they will serve as back-up if necessary.
  • Emcees public, virtual, and internal events.
  • Works with the shelter staff to finalize adoption and foster applications at events.
  • Responsible for capturing and sharing event photos.
  • Communicates upcoming events details (including descriptions, expectations, and needs) with the events team in-advance of events to receive assistance in staffing and promotions. 
  • Adds all events to LifeLine’s public website event calendar.
  • Promotes positive outcomes with the general public, donors, community partners, volunteers, fosters, and staff.
  • Assists staff with recurring adoption events when necessary.
  • Evaluates and reports event stats (e.g. adoptions, donations, merchandise sold, foot traffic, social media stats). 
  • Proactively seeks out new partnership opportunities to drive organization goals of adoptions, fosters, awareness and donations.
  • Nurtures and grows existing partnerships to increase levels of support and promotion of organizational goals.
  • Oversees event inventory to ensure successful event presence.


Desired Skills:

  • Excellent communication and writing skills, including public speaking. 
  • Proficiency with Microsoft Office, Google Suite, Zoom, Asana and willingness to learn additional computer programs. 
  • Strong organization and excellent attention to detail.
  • A self-starter who can manage event planning aspects independently and utilize problem solving skills. 
  • Adaptivity and responsiveness to evolving priorities.
  • Timely responsiveness with appropriate and accurate information.
  • Highly developed emotional intelligence, ethical decision making, and capacity to navigate multiple interests to achieve positive outcomes.
  • Ability to work with minimal supervision.
  • Ability and willingness to work as a team member and establish and maintain positive working relationships.


Qualifications/Educational Background:

  • Animal welfare and/or event experience backgrounds desired.
  • Must be available to work a Tuesday – Saturday schedule, plus flexibility to work some Sundays in order to lead events.
  • Experienced in, or expected to learn, essential animal handling techniques and understand basic animal behavior. 
  • A passion for and experience in one-on-one, face-to-face relationship building in the community.
  • Valid driver’s license and reliable transportation. In some cases, this position may need to supply event materials (i.e. tents, tables, chairs, collateral) for our events and should have a reliable form of transportation that would enable them to transport these materials.
  • Supports a non-judgmental approach to people, adopters and the community.
  • Bilingual in English/Spanish preferred, but not required.

To apply, please send cover letter, resume, and three professional references as PDF files to employment@lifelineanimal.org. Please note, applicants who do not submit application materials accordingly will not be considered. A review of applicants will begin immediately.

Job Title: Outreach Coordinator

Department: Pets for Life

Reports To: Chief Operating Officer

SUMMARY

Working in LifeLine’s Pets for Life division, the Outreach Coordinator responsibilities include proactive and reactive engagement with pet owners in the community. Offering spay/neuter and other medical services and resources to keep pets healthy and with their families.  Performing data entry and recordkeeping.  Producing reports.  Cleaning and maintaining the PFL Center, vehicles, and equipment.

Outreach Coordinator duties include:

  • Usual weekly schedule is Tuesday – Saturday, 8:30 – 4:30 (12:00 – 8:00 on Thursday).
  • Conduct ongoing door-to-door community outreach using the PFL approach to pet owners in our communities of focus on the issues of spay/neuter and general pet wellness. 
  • Engage pet owners and offer spay/neuter services for their pets and help to identify and address medical, health, behavior and wellness concerns.
  • Communicate effectively with the Chief Operating Officer and PFL Outreach Supervisor regarding client situations, special cases, additional client engagement needs, etc.
  • Submit status reports on a timely basis.
  • Assist with scheduling spay/neuter and veterinarian appointments and transport pets to and from spay/neuter and veterinarian appointments. 
  • Identify and manage the trap/neuter/release of community cat colonies. Communicate and coordinate with colony caregivers until all cats are vetted. Continuously engage with caregivers to ensure cats that are new to the colonies are identified and vetted.
  • Prep the PFL Community Center and transport vehicles for appointments and outreach. Clean and maintain PFL center, transport crates, and vehicles. 
  • Report all required vehicle and building maintenance and repair to the Chief Operating Officer.
  • Complete and submit all data collection forms and implement program measurements. 
  • Build relationships with community members and with other local animal organizations, community groups, community leaders, etc. 
  • Assist in planning and implementing Community Outreach events. 
  • Assist when needed with fundraising events, community presentations, and other community educational opportunities.
  • Serve as a spokesperson for PFL and LifeLine Animal Project when needed, including any media and community events.
  • Other duties as directed by a supervisor.


QUALIFICATIONS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 

  • Must be 18 years of age.
  • Must have valid, Georgia Driver’s License and meet LifeLine insurance underwriting guidelines.
  • Must be able to communicate effectively, especially regarding PFL.
  • Strong verbal and written communication skills. 
  • Strong organizational skills.
  • Must have basic knowledge of Microsoft Office.
  • Must be willing to work flexible hours, including nights and weekends.
  • Willingness to travel. 
  • Must be able to move/lift 50 lbs, bend frequently, and stand throughout the workday. 
  • Must be comfortable working around all types and temperaments of cats and dogs.


EDUCATION and/or EXPERIENCE
 

Minimum of high school diploma.  Experience in community outreach and advocacy a plus.

LANGUAGE SKILLS 

Must be able to read and interpret policies and procedures.  Must be able to communicate effectively to adopters and must provide good customer services skills.  

REASONING ABILITY 

Must have the ability to interpret a variety of instructions in written or verbal form and to follow those instructions correctly.

WORK ENVIRONMENT  

While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells.  

To apply, please send resume to employment@lifelineanimal.org. A review of applicants will begin immediately.

Location: LifeLine Community Animal Center. Atlanta, GA

Reports to: Practice Manager

Pay: Starting at $13/hour

Assisting the veterinarian by performing health checks, surgery, and providing medications for animals.

Essential Duties and Responsibilities:

  • Perform intake on new animals including exam, vaccines, testing.
  • Examine animals in the shelter for diseases, parasites, injuries and other afflictions.
  • Assist the veterinarian with diagnostic exams and medical procedures.
  • Collect blood, urine, and stool samples as needed.
  • Prepare animals for surgery. Monitor health during surgery and recovery.
  • Administer vaccinations and medications for animals in the clinic and kennel.
  • Perform basic first aid on injured animals.
  • Maintain cleanliness and orderliness of medication and medical equipment.
  • Clean instruments and surfaces. Wrap packs.
  • Clean recovery and other cages in the clinic area. Clean crates if needed.
  • Data entry of medical information, procedures, and notes.


Desired Skills:

  • Knowledge of general animal care principles and practices.
  • Ability to stand for extended periods (8 hours a day) and to bend and reach to perform assigned work activities.
  • Ability to lift and carry 50 lbs. without assistance.
  • Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals. Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.
  • Ability to understand and follow a variety of oral and written instructions/procedures.
  • Ability to learn animal management software system and accurately enter information into the software system.
  • Ability to communicate effectively orally and in writing.
  • Ability to learn/perform a variety of animal care related work activities.
  • Ability to serve the public and fellow employees with honesty and integrity.
  • Ability to handle performing or assisting with euthanasia.


Working Conditions:

While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious. May also be exposed to animal carcasses.

Qualifications/Educational Background:

  • Minimum of high school diploma.
  • One+ years’ experience in animal related field preferred.
  • Certification in euthanasia may be required.
  • Drivers license may be required.
  • Must be available to work on weekends.
  • Must pass background check and drug screening.
  • Must have reliable transportation.
  • Must like animals!

To apply, please send cover letter, resume, and salary history to employment@lifelineanimal.org.

Location: LifeLine Community Animal Center. Atlanta, GA

Reports to: Medical Director

The Veterinarian is responsible for performing a full range of professional veterinary duties, including but not limited to diagnosis, treatment, and surgery. Considerable independent judgment is used to make decisions in carrying out assignments, having a significant impact on service. The Veterinarian functions as a lead worker or senior worker and must be able to withstand unpleasant odors and noises. As a veterinarian you may be exposed to bites, scratches, animal waste, and contagious diseases.

Essential Duties and Responsibilities:

  • Perform routine medical examinations, selects appropriate and cost-effective diagnostic procedures, and establishes appropriate therapeutic protocols.
  • Perform routine and specialized surgeries. Ask for advice or assistance when necessary.
  • Recommend and use medically appropriate and cost-effective laboratory testing to assist in establishing diagnosis. Possess knowledge to interpret these tests properly.
  • Establish thorough and accurate treatment plans.
  • Treat animals humanely and show compassion and concern for patient well-being.
  • Actively listen to and communicate clearly with clients so that they understand treatment recommendations. Expresses empathy and compassion.
  • Communicate with clients in such a way as to show that they have received a good value for the cost of services rendered.
  • Demonstrate concern for the welfare of patients by following up with the clients.
  • Maintain accurate medical records and complete case records in a timely fashion. Use SOAP templates for treatment plans and recommendations.
  • Enters all charges in the computer in a timely manner. This is especially important in hospitalized patients receiving injectable medication. Treatment sheets are to be kept and scanned into medical records.
  • Log controlled drugs.
  • When out of office, transfer cases of hospitalized patients or bloodwork that is critical to be addressed to the doctors on staff that day via email.
  • Follow the established rules and policies that govern the normal operation of the hospital.
  • Communicate the practice’s objectives to the team. Motivate staff and help build and maintain morale. Maintain core values and standards.
  • Demonstrate “take-charge” capabilities. Take an active role in hospital staff meetings.
  • Promote a cooperative working environment. Understanding the value of teamwork, and enthusiastically and willingly perform as necessary to help the hospital function as a unit. Teamwork is very important to a successful career in veterinary medicine as well as a successful career with Lifeline. Teamwork is a top priority at Lifeline.
  • Deal directly and respectfully with superiors/colleagues when voicing concerns regarding their policies and decisions, support your superiors/ colleagues and not undermine them.
  • Adhere to all hospital policies, standards, and procedures, including but not limited to uniforms, grooming, smoking, and personal calls, as stated in the hospital procedures manual.
  • Serve as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members.


Desired Skills:

  • Ability to properly restrain patients.
  • Ability to complete assigned tasks in the time allotted without direct supervision.
  • Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
  • Excellent interpersonal communication.
  • Commitment to outstanding client service.
  • Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
  • Ability to stay on task and work energetically for an entire shift, sometimes exceeding 10 hours per day.
  • Ability to maintain clear and accurate records and to charge clients for all products and services rendered.


Qualifications/Educational Background:

  • Doctorate in veterinary medicine.
  • Preferred: 1 year experience as a veterinarian
  • Knowledge of spelling and meaning of commonly used veterinary medical terminology and procedures.


To apply, please send cover letter, resume, and salary history to employment@lifelineanimal.org.

  • Animal Behavior Caseworker
  • Animal Care Specialist
  • Community Support Coordinator
  • Field Services Officer
  • Field Services Supervisor (evening shift)

To learn more about these positions, visit our Fulton County Animal Services careers page.

  • Adoption Counselor
  • Animal Behavior Caseworker
  • Animal Care Specialist
  • Animal Enforcement Services
  • Community Support Coordinator
  • Dog Foster Coordinator
  • Intake Specialist
  • Registered Vet Tech
  • Vet Assistant

To learn more about these positions, visit our DeKalb County Animal Services careers page.

Location: LifeLine Community Animal Center. Atlanta, GA

Reports to: Shelter Director

Responsible for counseling the public about potential pets for adoption; reviewing adoption applications submitted by the public based on written guidelines; receiving adoption fees and updating the software system with information necessary to complete the adoption. Also responsible for tasks which help to increase the number of adoptions such as photo taking and social media posts and other tasks as assigned.

Essential Duties and Responsibilities:

  • Answer emails and phone calls from the public regarding pets for adoption in a prompt, professional and informative manner.
  • Provide information to potential adopters about housetraining methods, the need for puppy/kitten follow up shots/yearly veterinary care/heartworm prevention and other pet related information.
  • Answer questions from the public about pets for adoption including the behavior of specific breeds, dog and cat behavior, pet care, whether a specific pet would be good with children or other dogs and other pertinent information.
  • Review adoption applications submitted by the public to determine if the applicant meets written adoption guidelines. Approve or deny the application for adoption in a professional manner. Ask questions of the applicant if necessary to clarify information on the written adoption application.
  • Write the clinic transfer paperwork for animals that have been adopted to ensure they are spayed/neutered, microchipped, vaccinated, heartworm or combo tested, etc.
  • Properly input all information necessary for the adoption into the software system. Must print out all necessary paperwork for the adoption and must have the adopter sign the adoption contract and any dismissal instructions.
  • Handle adoption fees and perform cash box closing for the adoption cash box.
  • Call adopters to inform them when their adopted pet is ready for pickup.
  • Perform tasks to increase the number of adoptions including taking pictures and videos of pets for adoption and posting on Facebook and in the animal management software.
  • May be required to assist with owner surrender counseling, rescue groups and cleaning when needed.
  • Other duties as assigned.
  • Must promote LifeLine Animal Project’s policies and philosophies.


Desired Skills:

  • Excellent customer service skills.
  • Extensive knowledge of dog and cat behavior, training, and animal breed recognition.
  • Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases.
  • Ability to identify animal species, breeds, ages and sexes. Ability to identify signs of animal illnesses and injuries. Ability to recognize common animal behavior.
  • Demonstrated personal communication knowledge to include effective phone skills, effective interviewing techniques, public speaking and ability to communicate effectively in writing and orally.


Qualifications/Educational Background:

  • Minimum of high school diploma.
  • Minimum of 1+ years experience in animal related field.
  • Must pass general knowledge test and animal knowledge test.
  • Must be available to work on weekends.
  • Must pass background check and drug screening.

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.

Location: LifeLine Community Animal Center. Atlanta, GA

Reports to: Shelter Director

The Adoption Support Specialist assists prospective adopters and current adopters who have adopted from any of our three adoption facilities. This role assists in the creation of training videos and materials to be provided to adopters and follows up with adopters within 2 weeks of adoption date. The Adoption Support Specialist may receive referrals from other departments regarding an adopter who is experiencing issues with their newly adopted pet or prospective pet. This role must be organized to collect data on number of adopters assisted, common adoption questions, adoption returns, etc.

In addition to these duties, all staff members are to assist any visitors in the shelter and remain with them until they have placed them with another staff member that is ready to assist them. All staff members must assist any animal in need and make sure all areas of the shelter are clean and neat throughout the day.

Essential Duties and Responsibilities:

  • Make calls to recent adopters to see how transition is going. Focus on animals that were showing challenges in shelter.
  • Gather and train volunteers to assist with calls with commonly asked questions and develop a script to answer those questions.
  • Take over calls that need more in depth assistance.
  • Offer group training classes for adopters for basic obedience.
  • Set appointments in the shelter for one-on-one advice meetings.
  • Work with Foster Coordinator on animals in foster who could benefit from training class or help with foster animal challenges.
  • Refer questions or issue to the Shelter Director when needed.
  • Collect adoption retention data and produce reports as requested.


Additional Duties and Responsibilities:

  • When in shelter, work with any potential adopters on animals with known challenges and give tips on a smooth transition.
  • Greet adopters and visitors and assist or retrieve staff to assist them.
  • Assist any visitor to the best of your ability or connect them with an appropriate staff member that can continue to assist them.
  • Make sure all walk ways, rooms and enclosures are free of trash, fecal matter or any other items while walking through the facility.
  • Assist any animal in need by cleaning enclosure, seeking medical attention or alerting nearby staff member immediately.
  • Work vaccine clinics and Heathy Pets events as scheduled.
  • In addition, all staff members must provide a positive visitor experience to anyone that enters our facility. Alert a Manager or Supervisor if a visitor is unhappy or needs assistance outside what you or other staff members can readily provide.
  • Additional duties as assigned.


Desired Skills:

  • Clerical experience and ability to create documents to provide information.
  • Public speaking ability.
  • Ability to communicate with clients via phone, email and in person in a professional manner.
  • Firm understanding of the mission of LifeLine and lifesaving effort.
  • Ability to interact with dogs, cats and other animals including vicious, stray, sick or injured animals.
  • Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.


Qualifications/Educational Background:

  • 2 years of animal behavior training experience.
  • Must be able to handle fractious animals.
  • Must be able to work weekends and evenings.
  • Must have reliable transportation.

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.

Location: LifeLine Community Animal Center. Atlanta, GA

Reports to: Animal Care Manager

Responsible for cleaning cages and kennels, feeding animals, processing animals during intake, assisting people looking for their lost pets, and assisting customers who are interested in adopting a pet. Other duties may include washing dishes, doing laundry, unloading dog food, assisting with euthanasia, and other tasks as assigned.

Desired Skills:

  • Previous animal related employment experience required. Examples of previous experience include employment at an animal shelter, veterinary clinic, doggy daycare or other animal related business where you had hands-on experience with animals.
  • Ability to stand for extended periods of time (8 hours a day) and to bend and reach to perform assigned work activities. Ability to lift and carry 50 lbs without assistance.
  • Ability to interact with impounded dogs, cats, and other animals including vicious, stray, sick or injured animals. Ability to determine which animals are aggressive.
  • Ability to handle seeing and dealing with animals that have been abused, neglected, or treated cruelly.
  • Ability to learn/perform a variety of animal care related work activities.


Qualifications/Educational Background:

  • High school diploma or GED required.
  • Must be available to work early mornings and on weekends.
  • Must pass background check and drug screening.
  • Must have reliable transportation.

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.

Location: LifeLine Community Animal Center/Varies. Atlanta, GA

Reports to: Chief Operating Officer

Responsible for assisting with operations of the Community Cat (TNR/SNR) program throughout LifeLine’s shelters and Pets for Life program.

Essential Duties and Responsibilities:

  • Work closely with DeKalb County Animal Services’ Cat Care Coordinator to arrange logistics for their Shelter-Neuter-Return (SNR) program.
  • Work with Clinic staff to schedule spay/neuter appointments for community cats.
  • Operate a transport program transporting cats to and from our facilities and returning/releasing them back to their original colony.
  • Assist with care for cats pre- and post-surgery as needed including feeding, moving from trap to cage (and vice versa), and verifying paperwork accuracy.
  • Assist with checkout of community cats when needed at the LifeLine Spay/Neuter Clinics.
  • Assist with community cat trapping in Fulton and DeKalb Counties when needed. Maintain records and data on these projects for tracking purposes.
  • Work with the Community Cat Program Director and Shelter Management to answer questions from the community about free-roaming cats and other cat related issues.
  • Offer advice and information, and helping to resolve community cat disputes within Fulton and DeKalb Counties.
  • Actively seek ways to promote the Community Cat Program in specific communities. Work with the Pets for Life Supervisor as needed to provide information to the community.
  • Maintain inventory of traps, ensuring they are clean, in working order and clearly marked with a LifeLine tag. Keep Clinic Director and COO up to date regarding trap inventory and needs.
  • Maintain the van cleanliness and report maintenance and repair needs to the COO.
  • Other duties as assigned.


Desired Skills:

  • Excellent cat handling skills and an in-depth knowledge of behavior traits of owned and community cats. Experience with TNR/SNR programs and knowledge of best practices.
  • Must be comfortable building and maintaining relationships with a variety of people in the community including residents, business owners, schools and public facilities/parks.
  • Excellent written and verbal communication skills. Training and teaching techniques needed. Public speaking a plus.
  • Strong time management skills – must be able to handle multiple projects and deadlines through effective prioritization to ensure timely completion.
  • Excellent organization skills.
  • Must be able to read and understand maps.
  • Lift up to 50lbs., with assistance.


Qualifications/Educational Background:

  • Passion for animal welfare and the care of animals.
  • Must possess a valid, GA driver’s license and a good driving record.
  • Ability to work a flexible schedule that includes weekend, evening and holiday work when needed.

    To apply, please send your resume and cover letter to employment@lifelineanimal.org.

    Location: Remote. Atlanta, GA

    Reports to: Chief Marketing Officer

    The Digital Marketing Manager amplifies LifeLine Animal Project’s mission and brand through the strategic execution of lifesaving marketing campaigns and storytelling. This position is responsible for the creation and distribution of content through email, website, SEO/SEM and blog channels. This role will be critical in understanding and supporting the organization’s most pressing needs while maintaining brand standards and increasing overall organization awareness and impact. This is a highly creative and technical role that is perfect for someone looking to have a direct impact on saving lives and helping the animals in our shelters and communities.

    Primary Responsibilities:

    1. Marketing Manager

    • Assist with strategies to increase brand awareness, adoptions and fundraising for the organization and drive traffic to our digital properties and physical locations.
    • Lead project management for all marketing campaigns, creating timelines and team tasks.
    • Provide competitive analysis, identify industry trends and best practices, and optimize campaigns based on those insights.
    • Evaluate and improve customer experience across multiple channels and touch points (shelters, clinics, community outreach, events) through our website and technology.
    • Report and analyze web traffic, search and e-newsletter data and make strategic recommendations to improve communications and engagement.
    • Participate and represent LifeLine at in-shelter and offsite events (may require weekend participation).
    • Lead brand merchandising, e-commerce strategy and fulfillment/shipping for all retail sales.
    • Increase brand sales by stocking and merchandising all shelter locations.
    • Help manage and mentor a Digital Marketing Coordinator.


    2. Web & SEM Content Manager:

    • Manage execution of the editorial calendar for LifeLine, FCAS and DCAS websites.
    • Create campaign landing pages and optimize user experience for maximum conversions.
    • Lead organization blog strategy to increase thought leadership and awareness.
    • Increase and convert traffic from sites utilizing Google Ads, Analytics, and Webmaster Tools.
    • Manage SEO/SEM campaign implementation and optimization.
    • Manage Google Ads campaigns, adhering to grant rules and regulations to keep our account in good standing.
    • Improve the usability, design, content and conversion of all websites.
    • Serve as technical lead for website issue research and resolution.


        3. Email Campaign Administrator:

        • Manage bulk email process, including adherence to editorial calendar, thoughtful aggregation of content and audience segmentation for email database and email management.
        • Work with teams to collect, upload and tag various email marketing lists for segmentation.
        • Help identify the best stories and write compelling content to increase newsletter engagement.
        • Develop highly engaging email content for key audiences: adopters, donors, major donors, board member, volunteers, fosters and staff
        • Utilize ActiveCampaign to design, develop and send all email campaigns.
        • Actively track and report email metrics against KPIs and implement recommendations to optimize performance.


        4. Email Campaign Administrator:

        • Fulfill requests, complete assignments, and communicate proactively in a timely manner including meeting established deadlines.
        • Demonstrate a commitment to critical organization values.
        • Build and maintain solid, collaborative working relationships with all members of the organization.
        • Other duties, as assigned.


        Qualifications/Preferred Experience Background:

        • Passion for animals and comfort handling all types and sizes.
        • BS/MS degree in marketing or a related field.
        • Email/CRM experience with writing, creating, and implementing e-marketing campaigns, with preferred experience with WordPress and Active Campaign.
        • Strong project management and technical background
        • Solid technical knowledge and experience with website analytics tools (e.g. Google Analytics, Google Tag Manager and Google Search console)
        • Basic level understanding of HTML, CSS, and UX best practices
        • Strong creative and writing abilities
        • Experience in setting up and optimizing Google Ads campaigns
        • Strong communication and project management experience
        • Strong attention to detail and follow-up
        • Creative idea generator and collaborative partner

        To apply, please send cover letter, resume, and salary history to employment@lifelineanimal.org.

        Location: LifeLine Community Animal Center. Atlanta, GA

        Reports to: Placement Manager

         The Foster Coordinator plays an important role in the overall Foster Program. The success of the Foster Program is heavily contingent upon developing positive working relationships with foster parents and shelter staff. The Coordinator recruits new foster parents, places shelter dogs in foster homes and teaches feeding and care techniques to foster parents. The Coordinator manages the foster home visit process, maintains a database of foster information and produces reports as needed. Duties include, but are not limited to, matchmaking, follow up, inputting information into systems, answering emails and social media requests. The Coordinator must carry the emergency phone and be on call for emergencies as assigned by the Placement Manager.

        Essential Duties and Responsibilities:

        • Assist any visitor to the best of your ability or connect them with an appropriate staff member that can continue to assist them.
        • Assist any pet in need by cleaning enclosure, seeking medical attention or alerting a nearby staff member immediately.
        • Make sure all walkways, rooms and enclosures are free of trash, fecal matter or any other items while walking through the facility.
        • Recruit, interview and select volunteers for the Foster Care Program. Coordinate with the Volunteer Coordinator and Kennel Supervisors to identify foster matches.
        • Conduct home visits as part of the foster volunteer evaluation process. Document inspections as required by Department of Agriculture regulations.
        • Develop training materials – manuals, videos, etc. – to be used in foster training. Work with Marketing & Communications staff as needed. Receive approval of all materials (content and presentation) from Shelter Director.
        • Schedule and conduct foster training classes – bottle feeding, administering medications, house training, socializing, etc.
        • Counsel foster volunteers. Answer questions, provide additional training and support as needed. Stay connected to short- and long-term fosters with follow-up phone calls, emails and visits. Maintain connection even when volunteers are not housing an animal.
        • Work with Veterinary staff to schedule vaccines, surgery, appointments, etc. Provide appointment information to foster volunteers and follow-up if appointments are missed. Reschedule as needed.
        • Input all information necessary for the foster home into the Pet Point computer system. Must print out all necessary paperwork for the foster home and must have the foster sign the foster documents.
        • In addition to the duties, all staff members are to provide a positive visitor experience to anyone that enters our facility. Alert a Manager or Supervisor if a visitor is unhappy or needs assistance outside what you or other staff members can readily provide.


        Desired Skills:

        • Ability to interact with dogs, cats and other animals including vicious, stray, sick or injured pets.
        • Ability to handle seeing and dealing with pets who have been abused, neglected or treated cruelly.
        • Ability to prepare and maintain routine work records and reports.
        • Ability to communicate effectively, both orally and in writing.
        • Must possess excellent written and verbal communication skills.


        Qualifications/Educational Background:

        • Clerical experience and ability to use a variety of software systems.
        • 1 year of shelter and/or animal handling experience preferred
        • Firm understanding of the mission of LifeLine and lifesaving effort
        • Must be able to handle fractious animals
        • Must be able to work weekends and evenings.
        • Must have reliable transportation.

        To apply, please send cover letter, resume, and salary history to employment@lifelineanimal.org.

        Location: LifeLine Pets for Life Center. Atlanta, GA

        Reports to: Chief Operating Officer

        Pay: Starts at $15 per hour

        Working in LifeLine’s Pets for Life (PFL) division, the Outreach Coordinator responsibilities include proactive and reactive engagement with pet owners in the community. Offering spay/neuter and other medical services and resources to keep pets healthy and with their families. Performing data entry and recordkeeping. Producing reports. Cleaning and maintaining the PFL Center, vehicles, and equipment.

        Essential Duties and Responsibilities:

        • Usual weekly schedule is Tuesday – Saturday, 8:30 – 4:30 (12:00 – 8:00 on Thursday).
        • Conduct ongoing door-to-door community outreach using the PFL approach to pet owners in our communities of focus on the issues of spay/neuter and general pet wellness.
        • Engage pet owners and offer spay/neuter services for their pets and help to identify and address medical, health, behavior and wellness concerns.
        • Communicate effectively with the Chief Operating Officer and PFL Outreach Supervisor regarding client situations, special cases, additional client engagement needs, etc.
        • Submit status reports on a timely basis.
        • Assist with scheduling spay/neuter and veterinarian appointments and transport pets to and from spay/neuter and veterinarian appointments.
        • Identify and manage the trap/neuter/release of community cat colonies. Communicate and coordinate with colony caregivers until all cats are vetted.
        • Continuously engage with caregivers to ensure cats that are new to the colonies are identified and vetted.
        • Prep the PFL Community Center and transport vehicles for appointments and outreach. Clean and maintain PFL center, transport crates, and vehicles.
        • Report all required vehicle and building maintenance and repair to the Chief Operating Officer.
        • Complete and submit all data collection forms and implement program measurements.
        • Build relationships with community members and with other local animal organizations, community groups, community leaders, etc.
        • Assist in planning and implementing Community Outreach events.
        • Assist when needed with fundraising events, community presentations, and other community educational opportunities.
        • Serve as a spokesperson for PFL and LifeLine Animal Project when needed, including any media and community events.
        • Other duties as directed by a supervisor.


        Desired Skills:

        • Effective communication, especially regarding PFL.
        • Strong verbal and written communication skills.
        • Strong organizational skills.
        • Basic knowledge of Microsoft Office, required.


        Qualifications/Educational Background:

        • Must be 18 years of age. Must have valid, Georgia Driver’s License and meet LifeLine insurance underwriting guidelines.
        • Must be willing to work flexible hours, including nights and weekends.
        • Willingness to travel.
        • Must be able to move/lift 50 lbs, bend frequently, and stand throughout the workday.
        • Must be comfortable working around all types and temperaments of cats and dogs.

        To apply, please send cover letter, resume, and salary history to employment@lifelineanimal.org.

        Location: Remote. Atlanta, GA

        Reports to: Chief Marketing Officer

        The Public Relations Specialist is responsible for building, maintaining and growing media and business relationships in support of the organization’s lifesaving mission. As the main media spokesperson for LifeLine Animal Project, this position promotes the needs of the shelters through strong and proactive communications. This remote position works with all locations to help drive adoptions, donations and awareness. This role nurtures internal and external relationships to highlight urgent needs, lifesaving programs and other marketing initiatives within our community.

        Primary Responsibilities:

        • Develop and implement public relations strategies that engage the community in support of LifeLine Animal Project and result in consistent media exposure.   
        • Coordinate day-to-day PR and media relations activities, including but not limited to strategically crafting and disseminating media pitches, conducting 1:1 media outreach and writing, and distributing press releases.
        • Serve as LifeLine’s public spokesperson and be readily available for on-camera interviews, soundbites and shelter tours.
        • Leverage existing media relationships and cultivate new contacts with journalists, media organizations (print/radio/tv), county communications contacts, county politicians and business partners to support LifeLine’s mission.  
        • Position LifeLine as the animal expert for media and quickly respond to calls from all reporters, answering various animal-related questions.
        • Collaborate with shelter directors and colleagues to respond proactively to issues requiring public relations or potential crisis communications support. 
        • Create speaking points for LifeLine colleagues and coach them through interviews. 
        • Monitor and track all media placements.


        Marketing Responsibilities:

        • Create and edit compelling stories and content to support campaigns, newsletters, publications, marketing materials, program materials, events, blog posts, websites, and content marketing strategies.
        • Assist in producing website material with a strong SEO rating as needed.
        • Work with LifeLine’s freelance graphic designer to produce and project manage organizational flyers, manuals, brochures and web & social campaign assets.
        • Craft blog posts, CEO messages to staff and the board, answers to potential media questions and more
        • Write, proofread and edit content from team members as requested, for emails, blog posts, flyers, marketing materials, etc.
        • Develop relationships with key LifeLine volunteers and fosters to help identify prospects for interviews or to relay critical stories.
        • Obtain weekly pet profiles and photos and craft media posts for various outlets.
        • Develop and maintain a robust internal network to stay informed of LifeLine’s shelters developments.
        • Generate internal awareness for campaigns.
        • Build business partnerships to gain additional support for programs and shelter needs.


          Qualifications/Preferred Experience Background:

          • A deep love for animals and comfort in handling all types and sizes
          • Degree in journalism, public relations, communications, or related field
          • Three years of professional experience in public relations, ideally in a nonprofit environment
          • Must have experience crafting and pitching media releases and working with outlets to secure coverage
          • Proven expertise in media outreach and placement.
          • Persuasive and strategic communications skills
          • Exceptional storyteller, writer, editor and proofreader
          • Knowledge of Atlanta media, media relationships and journalistic practices
          • Deadline driven, reliable, responsible and accurate with an attention to detail 
          • Experience with G Suite/Office tools and Asana is helpful
          • Creative, idea generator and collaborative team player 
          • Committed to and enthusiastic about LifeLine’s mission, programs and services

          To apply, please send cover letter, resume, and salary history to employment@lifelineanimal.org.

          Location: Atlanta, GA

          Reports to: Chief Operating Officer

          The Transport Logistics Coordinator is integral in helping to transport animals between LifeLine’s facilities for adoption, medical care, etc., as well as helping to transport pets of families with no transportation to our clinic for medical appointments. The Transport Logistics Coordinator also assists with arranging for donation pickups, as well as managing the overall care of LifeLine’s vehicles.

          Essential Duties & Responsibilities:

          • Maintain constant communication with the Rescue Coordinators at both Fulton County Animal Services (FCAS) and DeKalb County Animal Services (DCAS) in regards to space availability at the Community Animal Center (CAC). Arrange and conduct transports regularly of dogs and cats from FCAS and DCAS to the CAC for adoption. Maintain proper paperwork and location in PetPoint.
          • Maintain communication and make arrangements with the Clinic Managers at both FCAS and DCAS for transport of animals requiring medical care that needs to be completed at the CAC. Conduct transports as needed, as well as maintain proper paperwork and location in PetPoint.
          • Maintain communication with the Pets for Life (PFL) Lead Community Outreach Coordinator in regards to scheduling and conducting transport for PFL clients needing medical services at the CAC but have no transportation.
          • Assist with transports of groups needing spay/neuter services at the CAC and The LifeLine Spay & Neuter Clinic in College Park.
          • Maintain proper records and maintenance on all vehicles belonging to the LifeLine fleet. This includes insurance cards, tire health, oil changes, etc.
          • Serve as the point person for donation pickups offered by the public and businesses. Communicate with the LifeLine Directors on who and where the donations are needed the most (if needed at all). Schedule and conduct the donation pickups.
          • Assist when needed with events, especially pertaining to transporting supplies, animals, etc.
          • Other duties as assigned by supervisor.


              Desired Skills:

              • Must be able to communicate effectively.
              • Strong verbal and written communication skills. 
              • Strong organizational skills.
              • Must have basic knowledge of Microsoft Office.


              Qualifications/Preferred Experience Background:

              • High School Diploma. 
              • Experience and/or desire for community advocacy work.
              • Must be 18 years of age.
              • Must have a valid driver’s license.
              • Must be able to pass a background check and/or DMV check.
              • Must be willing to work flexible hours, including nights and weekends.
              • Willingness to travel. 
              • Must be able to move/lift 50 lbs, bend frequently, and stand throughout the workday. 
              • Must be comfortable working around all types and temperaments of cats and dogs.

              To apply, please send cover letter, resume, and salary history to employment@lifelineanimal.org.

              Location: LifeLine Community Animal Center. Atlanta, GA

              Reports to: Director of Volunteer Services and Placement Manager

              Pay: Starting at $15/hour

              The Volunteer & Events Coordinator plays a key role in the development of LifeLine’s volunteer program. The success of the Volunteer Program is heavily contingent upon developing and maintaining positive working relationships with volunteers. This role recruits, trains and supervises volunteers, and assists with events requested by other departments. The Coordinator maintains volunteer records, coordinates volunteer schedules, prepares volunteer program reports, and liaises with the community to attract new volunteers.

              Essential Duties and Responsibilities:

              • Recruit, direct, guide, and train volunteers in performance of the respective duties.
              • Build positive relationships with volunteers by greeting on-site volunteers daily. Provide opportunities for volunteers to give feedback, understand policies and interact in professional and social settings.
              • Coordinate with other departments in the development and implementation of new volunteer programs.
              • Evaluate, implement and keep current volunteer applications and screening process, volunteer handbook and training manuals on a regular basis.
              • Prepare volunteer job descriptions and volunteer training manuals.
              • Facilitate professional interaction between volunteers and LifeLine staff.
              • Schedule and conduct volunteer orientations.
              • Schedule and confirm volunteers for special events and other activities as requested from other departments.
              • Schedule volunteers for off-site adoptions (and additional locations on an “as needed” basis) and confirm on a weekly basis.
              • Record cancellations and make necessary changes to ensure adequate coverage of volunteer help.
              • Work in conjunction with the public and companies/organizations that are interested in community service projects.
              • Keep record of special project volunteer hours and write letters of completed service when requested.
              • Manage the volunteer database to keep track of all volunteers, orientation dates, training dates, monies collected, and all other information pertaining to individual volunteer job skills and work preference.
              • Schedule volunteers for various positions in the shelter to ensure consistent and even coverage.
              • Interface and cooperate with other departments within the organization by being involved in various planning committees.
              • Perform customer service to the standards set forth in LifeLine’s employee manual.
              • May drive company vehicle in performance of company business.
              • Perform other duties as assigned.


              Desired Skills:

              • Experience in, or expected to learn, essential animal handling techniques and understand basic animal behavior.
              • Highly developed emotional intelligence, ethical decision making, and capacity to navigate multiple interests to achieve positive outcomes.
              • Excellent written and verbal communication skills.
              • Highly organized and have excellent attention to detail.
              • Responds in a timely manner with appropriate and accurate information.
              • Ability to be adaptive and responsive to evolving priorities.
              • Ability to work with minimal supervision.
              • Ability and willingness to work as a team member and establish and maintain positive working relationships.
              • Supports a non-judgmental approach to people, adopters and the community.


              Qualifications/Educational Background:

              • Experience managing volunteers as a staff member or volunteer
              • Proficiency with Microsoft Office, Google Suite, Asana, Digital Cheetah, or similar programs, and a willingness to learn additional computer programs.
              • Must be available to work a Tuesday/Wednesday – Saturday schedule.
              • Possession of a valid Georgia driver’s license and driving record acceptable to LifeLine insurance carrier.
              • Preferred: 1 year experience in a Volunteer Coordinator position.
              • Preferred: 1 year of animal welfare experience and animal handling experience.

              To apply, please send cover letter, resume, and salary history to employment@lifelineanimal.org.

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